Great Service Story – Google Fiber

We recently had Google Fiber installed in our house. As a little backstory, our house is about 30 years old and has seen at least three different cable companies come through and run cables. To say our cabling was a rat’s nest is probably an understatement. The Google Fiber installation tech came in and quickly […]

Customer Service – Is Your Smiler Broke?

During recent shopping trips in a few of the national big-box retail chains I noticed they all had one thing in common – multiple employees walking around with a broken smiler.  You know, that thing between your nose and chin that is supposed to show you are having a great time at your workplace and […]